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Beating the System: Using Creativity to Outsmart Bureaucracies

Beating the System: Using Creativity to Outsmart Bureaucracies

Writing Stage
Published On
2005
ISBN
1576753301
ISBN13
9781576753309
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When was the last time anyone interacted with an organization, a business, a government agency, a school, or a hospital and got a direct and accurate answer to a question or received a desired service without having to weave through a maze of frustrating and infuriating hand-offs? How often do peop ...more

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About Author

Russell Lincoln Ackoff was Anheuser Busch Professor Emeritus of management science at the University of Pennsylvania's Wharton School. Professor Ackoff was an American organizational theorist and consultant, and a pioneer in the fields of operations research and management science....more